Andy Jassi is trying to reset Amazon’s culture by getting rid of the additional layers of middle management.
Amazon CEO Said on Tuesday At the company’s annual conference for third-party vendors, he wanted to eliminate bureaucracy to help Amazon grow and innovate more quickly. According to Jass, bureaucracy is not compatible with “startups” and “entrepreneurial outfits,” but this “is really easy to accumulate,”.
“I would say that bureaucracy is actually an orphan to startups and entrepreneurial outfits,” Jassi said at the event. “As you grow up, it is really easy to accumulate bureaucracy, a lot of bureaucracy you cannot see.”
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Jass wrote In April, in its latest annual shareholder letter that Amazon should solve real customer problems, quickly work, reduce bureaucracy and take risks to take risks should “try to work like the world’s biggest startup”.
On Tuesday, Jassi’s latest comment follows Amazon’s efforts in the last one year to level his organization and eliminate additional layers.
In September 2024, Jassi Asked each team Within the company to reduce the number of managers at least 15%. In January, the document of a leaked guidelines revealed that Amazon had asked the managers to increase their direct reports, hiring new managers and some employees to reduce a level for non-managed positions.
Managers are now required to be at least eight team members as a direct report, six growth from six that Amazon founder Jeff Bezos Mandatory In 2017, according to the document.
Jassi also introduced one “Bureaucracy mailbox“Last year, to allow staff to email her examples of unwanted procedures or rules that can be replaced to help the company run more efficiently. Within a year, Melbox received 1,500 emails, resulting in 455 processes changing, Jassi said in Tuesday.
Andy Jassi, CEO of Amazon on 8 July 2025. Photographer: David Paul Morris/Bloomberg via Getty Image
In November 1 all hands MeetingJassi reiterated that he wanted to change the middle management to keep the company competitive.
“The reality is that (senior leadership team) and I hate the bureaucracy,” Jassi said in the meeting. “One of the reasons I am still in this company is that it is not a political or bureaucratic place.”
Connected: According to the CEO of Amazon Web Services, why should companies not change entry-level workers with AI
Jass took over As the CEO of Amazon in 2021, after Bezos. Under his leadership, Amazon stopped 27,000 corporate employees And said that employees return to office five days a week.
Despite complaints and initial shortage of desk from employees, the return-to-office mandate affected On 2 January,
Amazon tells about it Stability page It employs 1.5 million people worldwide at the time of writing, which causes it to happen. Second largest employer In this world.
Andy Jassi is trying to reset Amazon’s culture by getting rid of the additional layers of middle management.
Amazon CEO Said on Tuesday At the company’s annual conference for third-party vendors, he wanted to eliminate bureaucracy to help Amazon grow and innovate more quickly. According to Jass, bureaucracy is not compatible with “startups” and “entrepreneurial outfits,” but this “is really easy to accumulate,”.
“I would say that bureaucracy is actually an orphan to startups and entrepreneurial outfits,” Jassi said at the event. “As you grow up, it is really easy to accumulate bureaucracy, a lot of bureaucracy you cannot see.”
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