Key takeaways of zdnet
- The ESR is recalling the Hallock Power Bank over the concerns of the fire.
- The affected power banks were sold on Amazon and other retailers.
- You can email a picture of your device for refund.
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If you have an ESR Halolock Wireless Power Bank, you should stop using it immediately and contact the company for a refund.
In A post ThursdayThe United States Consumer Product Safety Commission warns that ESR Hellak is recalling some models of the wireless power bank as they are in danger of heating and catching on fire.
Also: Finally, I found a portable charger that checks all my boxes for the journey.
Users have reported nine examples of a hellok ignition, causing a loss of about $ 20,000. There is no injury. This is a small number, but the company realized that the fire alone was enough to remember a voluntary.
Around 24,000 units are a part of this recall, and Canada has about 10,000 more. ZDNET has reviewed other products in the ESR Halolock family, and they were all generally well received.
How to identify ESR PowerBank called back
ESR Halolock was sold between $ 32 and $ 40 from September 2023 to July 2025 on Amazon.com, Homedepot.com and ESRTECH.com. In particular, you are looking for model number 2G520, 2G505b and 2G512b. The “ESR” is printed on the back, the model number is printed on the right, and on one side there are five circular LED display lights.
What to do if you have a remembered ESR Halolock
If you have an affected model, stop using it first. Write the word “recalled” in a permanent marker on the device and send a picture of it support@esrtch.comESR will review your submission and, if approved, send you full refunds. The USCPSC has warned that you should not throw the powerbank in the garbage, normal recycling, or even in the battery recycling box found in retail stores, like you can do a normal lithium-ion battery. Instead, settle it through you Local Domestic Dangerous Waste (HHW) Collection Center,
You can call the manufacturer for more information on 888-990-0280 from 9 am to 5 pm on Monday.
Also: The best power bank you can buy in 2025: Expert tests and reviewed
The announcement took place in late July after releasing a recall for a popular power bank and then one week later another one. It also comes because the airlines have started changing policies about taking power banks on aircraft over fire concerns.
Problems are not happening frequently, but National Trade Aviation Union said In the US, more than once per week, there is a “phenomenon of smoke, fire or extreme heat” on an aircraft involving an lithium-ion battery on an aircraft.
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