“Although the information is still limited, the disruption on many major European airports highlights how global transportation has taken place and how much it depends on the shared digital infrastructure,” said Darren Guchiyone, CEO and KO and co-founder. “A technical event with a single provider can quickly cascade at several airports.”
For passengers, the decline means early arrival, long queues, canceled flights and constant uncertainty. Many were forced to leave self-service check-in or leave home before normal. The airports urged passengers to check the flight situation in advance, where possible, reach 2-3 hours ahead for short and long flights, and be ready for manual baggage drop and check-in.
A spokesperson for Heathro said, “This system is not owned or operated by Heathro, so we are supporting the airlines and additional collaborators in the terminals to assist passengers,” said heathro spokesperson. “We encourage passengers to examine their flight position before traveling to Heathro and do not arrive for longer flights before three hours and for two hours for short-halls.”
