Since Apple rolled out iOS 18.5, the increasing number of iPhone users has reported issues with reaching their inbox as the mail app is stuck on an empty white screen.
Many comments on reddit And this Apple Support Community Describe their unable to see emails in inbox because the app is either mess or unanswered.
The underlying cause is not clear, but issues do not appear to be tied to any specific iPhone model, suggesting that it can be a software-related problem associated with the iOS 18.5 or mail app. Interestingly, the report of this mail app issue has been the crop in the last few days only, while the iOS 18.5 was live last month.
The iOS 18.5 added some notable features such as screen time notifications and a new pride-theme wallpaper, but can create its update issues for the Apple mail app. With iOS 18.5, Apple brought back the “All Mail” inbox scene and added the option to hide contact photos with the mail app to reduce your inbox.
Possible improvement for mail app issues
Apple has not officially accepted the issue, and the company’s system status does not indicate any problem with the status page mail app. But until there is no official fix yet, some users said that the issue was resolved by restarting their iPhone, but only temporarily. Other people have achieved luck to disable the auto-reform of the keyboard to close the app or re-function it.
Another affected user was running iOS 18.5 with iPhone XR, was asked to try to reset the network settings of the phone by Apple support, which seemed to trick, PC Mag Report,
To do this on your iPhone, head setting , General , Transfer or reset (equipment) , Reset , Reset network settings,
As long as the Apple does not accept the problem and provides a fix, affected users must be there Contact Apple Support Meanwhile for help.
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