The British retailer giant Marx and Spencer (M&S) has suspended the online order while working to overcome the recently revealed cyber attack.
The multinational retailer operates more than 1,400 stores, employs 64,000 employees globally, and sells various products including clothes, food and household items.
The M&S, which reported a revenue of £ 13 billion for FY24, is listed on the London Stock Exchange (LSE) and included in the FTSE100 Index, the most famous stock market index of the UK.
“As part of our active management of a cyber phenomenon, we have decided to take an order through our M&S.com websites and apps. Our product range is available to browse online. We are really sorry for this inconvenience. Our stores are open to welcome customers,” the company said. Said in a Friday update,
“All order stores will be conducted by the store due to the cyber issues running by the store, even if the last date for the collection is added to one. Twitter answer A customer for a complaint.
On Wednesday, M&S too Informed customer The cyber attack disrupted some of its services, including contactless payments and click on the order in the store, and it was also causing the delay in online order delivery. The company also announced that the incident forced the partners, suppliers and some procedures to protect its commercial operations.
He said, “We are incredibly grateful to understand and support our customers, colleagues, partners and suppliers. We are working hard to restore our services and reduce disruption and are supported by industry-agreed experts.”
The M&S first revealed the cyber security incident in the London Stock Exchange Press release for the first time on Tuesday, stating that its team is working with external cyber security experts to manage and solve the situation.
No ransomware operations or other danger groups have claimed responsibility for the M&S attack, and a final data leak does not soon expect as danger actors take some time to pressurize the victims to pay ransom demands.
However, if a ransomware gang is behind this attack, its operators are likely to steal the M&S data that can be used as forced recovery.
Bleepingcomputer has contacted Marx and Spencer with questions about the attack early this week, and we will update the story if we get the answer.
