Microsoft has decided a known issue that will cause the classic outlook email client to open an email or when introduced a new message.
The bug affects users on all Microsoft 365 office channels who updated Outlook for Microsoft 365 earlier this month.
“When you open or start, the classic outlook crashes. This problem is because the Outlook Form Library cannot open. Emerging cases for this issue are on Virtual Desktop Infrastructure (VDI),” Outlook team Said When it accepted the issue last week.
The company says that the bug has been addressed in several channels, earlier this week, a fixed version has been released for current channel preview, monthly enterprise channel, semi-annual enterprise channel, Outlook 2021 and Outlook 2024 users.
Redmond will also release non-security updates to fix the issue for Outlook 2016 and Outlook 2019 respectively.
Those who cannot immediately update or are still waiting for a certain version can manually make the missing forms 2 folders on C: \ Users \ _
To do this, you have to follow these steps:
- Close outlook and other office applications.
- choose Start , run And Path %Localappdata %\ Microsoft Enter and Choose Ok,
- In file Explorer Menu, select New , Folder And name it name 2.
Microsoft is also An outlook issue solved To impress users in current and beta channels, which motivate the mailbox folders to flicker and when the item was transferred to the folders after updating the item on the outlook version 2505 (construction 18827.20128), walking around.
The affected users who cannot apply the fix are advised to go back to the 2504 version or togle the cashing of shared mailbox by disabled shared folders downloaded as a workaround.
In recent weeks, redmond is also Pushed a service update To address a bug which triggers Outlook LtSC 2019 crash when opening Viva, Yammer, Power Automate and other emails.
Earlier this year, Microsoft released a fix for another known issue, cracked on the Classic Outlook and Microsoft 365 Apps Windows Server System. Additionally, the company shared a temporary improvement for the crash affecting the classic outlook while writing, replying or forwarding email.
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