Microsoft has issued an out-off-band update to address a known problem, causing some Windows 11 to enter the system recovery and fail to start after installing the KB5058405 May 2025 May 2025.
User ACPI.SYS (Windows Advanced Configuration and Power Interface Driver, Power Management and A Windows Karnell-Mode Driver for Windows Advanced Configuration and Power Interface Driver) see 0xC0000098 recovery errors on affected computers, warning the device may not be loaded.
As Microsoft revealed when he accepted the issue on Thursday, the known issue affects the Windows 11 22H2/23h2 system in the enterprise environment and mainly azure virtual machine, azure virtual desktop, and on-dimenses virtual machines are made on CITRIX or Hyper-v.
The company said, “We are investigating reports of Windows 11, version 22H2 and 23H2 devices, which are investigating reports of Windows 11, version 22H2 and 23H2 devices,” the company said that the issue was accepted on Thursday, “the company said.
Redmund said that PC running Windows Home or Pro Edition in home environment is unlikely to face these issues as affected virtual machines are mostly used in IT environment.
Emergency update is available through microsoft update catalogs
Over the weekend, the company issued the KB5062170 non-security out-band update to reduce these installations and boot problems, which can be manually installed manually using Standalone MSU package. Microsoft update list,
“We recommend using Azure virtual machine repair command As a work -hold for azure customers, who have already implemented the Windows Security Update and are experiencing the issue, “the company noted Windows release Health Dashboard to Saturday update.
“If you have not yet deployed the May 2025 Windows Security update (KB5058405) and your environment includes the equipment running in a virtual desktop infrastructure on Windows 11, version 22H2 and 23H2, then we recommend you to apply OOB updates instead.”
In April, Microsoft addressed a “latent code issue”, so that some systems were automatically established to block Windows 11 upgrade due to being upgraded to Windows 11 in Windows 11.
Microsoft also set a known problem blocking the Windows 11 24H2 feature update through Windows Server Update Services (WSUS) after Microsoft deployed April 2025 Security Update.
Earlier this month, it sent another round of emergency out-off-band updates to reduce a Windows 10 Bagh Forceing PC in Bitalocker Recovery after installing the security update of May 2025.