Salesforce has recently taken advantage of AI tools internal to hiring less workers in some divisions and more in others.
“We have reduced some of our recruitment needs,” said Robin Washington, Chief Financial and Operations Officer of Salesforce on Wednesday, said on a call with analysts. BloombergHe credited the implementation of AI Tool for slow recruitment.
According to Washington, AI has enabled Salesforce to re -assign 500 customer service workers in the company this year, resulting in a cost of $ 50 million. The company is also hiring less software engineers as its current employees use AI to become more productive.
Related: ‘Amazing Momentum’: Why Salesforce is hiring new employees here
At the same time, salesforce is fulfilling its efforts to rent more salesperspersons to sell its AI products and other offerings. Chief Revenue Officer Miguel Milano said on an analyst call that the company now has around 13,000 salespers and wants to expand the number 22% this year. Current selling 76,453 Total employees globally.
CEO Mark Benioff of Salesforce. Photo by Halil Sagirkaya/Anadolu through Getty Image
Other technical companies are using AI to help in the tasks ranging from engineering to reporting income. Microsoft CEO Satya Nadella said last month that the company’s engineers are using AI to write about 30% of the new code. Google CEO Beautiful Pichai Said In the same month when the company was using AI to write more than 30% new codes, above 25% in October. Meanwhile, Clarna, a company, who said that AI Chatbot has worked as 700 customer service agents, reported earnings using its CEO’s AI avatar last week.
Goldman Sachs has predicted 300 million jobs AI can be lost or downgraded by 2030 worldwide.
Salesforce is not the only company to hiring in some fields and cut back to others, thanks to AI. IBM CEO Arvind Krishna told The Wall Street Journal Earlier this month, IBM used AI to replace several hundred human resource employees. The IBM’s workforce finished growing rather than shrinking, as Krishna revealed, as the company used the cost savings from pruning to appoint more software engineers, aberrars and salespersons.
Related: IBM replaced hundreds of HR workers with AI according to its CEO
SAlesforce’s own technology can help other companies to reduce their headcon. Salesforce CEO Mark Benioff stated in September that the company’s AI agents would allow their customers to hire new employees or gig employees.
Earlier this week, salesforce Announced It was acquiring cloud data management company Informatica for $ 8 billion to help pursue its AI capabilities. This deal is one of the largest in salesforce Bought slack $ 27.7 billion in 2021 and for data firm Tableau in 2019 For $ 15.7 billion.
Salesforce reported earning in the first quarter on Wednesday Beet estimate8% to $ 9.83 billion with revenue. The company said its AI membership exceeded doubles in its first quarter and sales in the second quarter to over $ 10.16 billion from $ 10.16 billion, more than analysts of $ 10.02 billion.
“Sometimes you have a quarter when everything is going right for you,” CEO Mark Benioff said in an earning call, per, per, per, per, per, The Wall Street Journal,
Related: Can anyone beat Microsoft in AI? The CEOs of the salesfors think that their company can do it.
Nevertheless, on Thursday, at the time of writing shares of salesforce, there were about 4% less on Thursday. Investor concerns About its AI Prasad and K K Risk risk With informatica.
Salesforce has recently taken advantage of AI tools internal to hiring less workers in some divisions and more in others.
“We have reduced some of our recruitment needs,” said Robin Washington, Chief Financial and Operations Officer of Salesforce on Wednesday, said on a call with analysts. BloombergHe credited the implementation of AI Tool for slow recruitment.
According to Washington, AI has enabled Salesforce to re -assign 500 customer service workers in the company this year, resulting in a cost of $ 50 million. The company is also hiring less software engineers as its current employees use AI to become more productive.
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