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Established in 2014 by Christine Tilian and ANH Fam Wu, Uni was designed to help independent businesses establish an online appearance in an online market, where there was a lack of one in about 70% of small businesses. Unlike most of the best website builders, which provide you tools and templates to create your site, UNI takes the “done-u” approach with real humans on a simple questionnaire basis about the needs of their business.
After completing the 30 -minute questionnaire, Ueni’s team creates a custom website for you within seven days, which is completed with relevant materials, drawings, and professional listings in many platforms. Once ready, you are free to customize the website as per your choice through the easily used site editor. This service is best suited for service providers, local businesses and small retailers, which require a professional online appearance without the learning state of traditional DIY website builders.
Ueni features
The UNI website takes a unique “Dun-for-U” approach to building, where a team of professionals creates your custom website based on your business requirements. This process begins with completing a simple questionnaire about your business, website requirements and design preferences. Within 7 days, the UNI team offers a mobile-friendly website, fully manufactured with written materials, selected images and product/service listing.
Beyond the website construction, Ueni provides comprehensive business profile construction services. They build and verify your Google business profile within 7 days, sync it with their website and adapt it to local discovery to increase their online visibility. For users of plus plan or above, UNI is to expand the service to include business listings in more than 25 platforms, including Apple Maps and Facebook.
UNI’s platforms include essential ecommerce features that allow you to sell online products with unlimited product listing and several payment methods (credit cards, peples, offline payments) with zero commission fees. The service also includes an appointment booking system that works from day one, with email confirmation and calendar syncing capabilities. While the editor of UNI is not the most advanced, it provides spontaneous control to make changes after the creation of your site, as well as advanced photo gallery, customer survey, Google Analytics and social media feeds.
How easy is it to use Ueni?
Ueni ends the complexity of DIY website building by handling the entire composition process for you. After completing the initial questionnaire, you just wait for the team to create your custom website, usually removing the learning state associated with traditional website builders. This approach is especially beneficial for small business owners, local service providers and entrepreneurs with limited technical skills, who require a professional online appearance without investing significant times in learning web design.
Once your website is completed, Ueni provides a consultation with a web design specialist that teaches you how to use its spontaneous editor to maintain your site. The editor is beginner-friendly, from which you can choose between 8 templates to change the overall look of your site and reach basic adaptation options. Users on development plan receive additional monthly one-to-one call to help users their online appearance continuously.
However, some are to be aware of boundaries. UNI’s editor offers limited adaptation options than more advanced website builders such as Wix. Some users have reported disappointment while requesting editing, the boundaries have been discovered only after the creation of their initial website. While the platform provides a solid base to establish an online appearance, a business with complex requirements or highly customized features is required that can eventually lead to UNI’s capabilities. Additionally, there is a compulsory once setup fee of $ 199 for most schemes (except lifetime deal), which adds to the initial investment.
How good is Ueni’s customer aid?
Ueni provides comprehensive customer support in many channels. Users can contact the aid team by submitting tickets, sending emails, or using a liveChat facility available directly from the UNI hub. Livechat agents are available between EST from 10 am to 6 pm, providing real -time assistance for immediate concerns.
For users on plus and growth plans, UNI provides phone support, allowing a direct relationship with expert support team. With availability for users from 9 am to 5 pm for users in the United States and Canada and from 2 pm to 10 pm for those in the United Kingdom, the phone support hours vary. The company’s customer success team is available seven days a week, which aims to answer all questions within two working days.
All UNI schemes include support services, which has no additional fees for basic aid. The plus plan includes a cunning service and quarterly SEO review, while the development plan provides additional assistance facilities such as a customized marketing program, competitive tracking and reputation management. UNI also provides a personal zoom call to present and finalize its website, discussed any desired changes before launching and training you on using the website editor for self-managed updates. For ongoing technical issues, Ueni handles hosting and maintenance by solving problems through its live chat support system.
Display
UNI websites are hosted on Amazon Web Services (AWS), which is known to be one of the fastest and safest hosting services available. This ensures rapid loading time and excellent speed performance regardless of your visitors’ location.
UNI’s attention on creating a straight website helps in speed optimization, improves both user experience and search engine ranking. Additionally, all UNI websites include SEO optimization using your niche, target audience and keywords related to local region, with monthly comprehensive reports provided to track your online performance.
UNI website builder pricing and plans
UNI provides four main pricing plans: launch, plus, growth and platinum. In early 2025, the launch plan costs an annual (or $ 259 for two years) $ 149 bills with $ 79 setup fee, which offers personal design, fast loading, custom domain name, professional email address, easy-to-utilization editor and a built-for-U website with safe hosting. Plus plan ($ 899 is billed with $ 79 setup fee every two years) includes four email addresses, advanced SEOs, unlimited don-for-u edits and VIP phone support.
The growth plan ($ 1,499 bill was billed every two years with $ 79 setup fee) includes a dedicated VIP growth team, marketing plan, monthly marketing session and 2,000 words -with fresh content with fresh content.
For ecommerce businesses, platinum plan ($ 3,499 is billed with $ 199 setup fee every two years) provides advanced ecommerce features, unlimited editing, unlimited products, membership and digital product sales capabilities and advanced marketing integration.
Alternatively, Ueni offered a lifetime deal for $ 599 as a one -time payment with no recurring fee, providing a fully built website, personal design, Google business profile and free web hosting forever. However, it seems that the proposal for this one -time purchase is no longer available on the website.
Ueni website builder option
Despite the ueni’s widespread you-ancient, some users have reported dissatisfaction with some aspects of service. The boundaries include lack of advanced adaptation options with only 8 template options available, which some users find restrictive for growing businesses.
Technical aid boundaries have also been mentioned in reviews along with the absence of a free testing option to test the service before financially. Additionally, some business owners were considered as modern facilities, poor interfaces and lack of cookie-cotter websites, which did not fully represent their brand identity.
For option seekers, there are many options in the website builder market. Wix provides more design flexibility with its drag-end-drop editor and broad template library. Squarespace is known for its visually stunning template and integrated marketing devices. Although both these options are easier to use incredibly, they do not offer the same ‘approach to you’ that you get from Ueni.
You can see our WIX review and squarespace reviews for more information about offering these platforms.
When selecting an option, consider factors such as ease of use, adaptation needs, budget deficiency, and whether you prefer a Do-It-Khut or require assistance with website construction.
Ueni website builder review: FAQS
What is Ueni?
Ueni is a London-based company that offers small businesses with all-in-one solutions to build its online appearance, including web design, basic site editor and web hosting service.
Who is the owner of Ueni?
Ueni was founded by both Christine Tilian and Anh Pham Vu. Originally established in 2014, the UNI 5 has passed through a major platform update, many of which added new features and re -arranged the original interface completely.