Zoom’s AI Assistant got just another agent upgrade.
The company announced on Wednesday that its AI fellowClose to two years ago was unveiled, now 16 III can connect with apps-without forcing the user to leave the zoom.
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AI partner can now basically help sales and customer service professionals, for example, by connecting directly with apps such as salesfors and zendesk. It can also help in streamlining the process of drafting and editing the documents by quickly recovering the material on workplace cooperation platforms such as Google Drive, Coda, and Sangam.
While the AI partner of the zoom was able to automatically record and record notes from the first zoom call, the new agent upgrade now gives it the same capacity in Microsoft teams and Google Meat (capabilities for Cisco Webex soon, according to the zoom).
Like many other AI agents-often more competent and autonomous than a chatbot, new advanced AI partners of zoom are being promoted as businesses and working professionals as a tool that can help in streamlining day-to-day task routine. The agent received a similar upgrade in March.
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“With Zoom AI partner’s agentic skills, users will get a significant productivity, which to help them more-only in zoom, but in business-essential apps such as Servicaino, cumin, salesfors, asanas, boxes, and more,” Zoom chief product officer Smita Hashim said in a statement.
Zoom is one of an army of tech companies trying to sell enterprise customers to AI agents, insisting that this new wave of equipment will help increase the productivity of the workplace by handling more worldly aspects of human workers’ jobs. For example, the box and the working day have recently unveiled their own proprietary agents for customers.
Many business leaders and individual activists are embracing agents and other AI equipment, but it has come up with some mental health costs. For example, new research of freelance hiring platform upwork has shown that full -time employees who use agents and other AI tools feel high levels of loneliness and isolation from their fellow workers.
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In other places, AI agent adoption is packed. Developers have to face a moral dilemma: How do they ensure that this new wave of automation reaches the promise of productivity without harming the meaning of employees and their sense of connection with their work? More broadly, how will adopting these agents increase the economy on a large scale?
At the same time, increasing pressure is being faced to adopt AI in the increasing number of its operations, employers must find out how to do a healthy balance in achieving human-AI cooperation.
